Tessa Jacobson

Review of South Bay Mercedes-Benz

Stay away! After I bought my $70,000 GL450 I had $...

Stay away! After I bought my $70,000 GL450 I had $12,000 worth of repairs in 7 years! I was told that i needed a new transmission and that they were going to charge me $150.00 just to tell me that-I was not going to put another penny into that car and the service manager Steve said that he would rather lose my business than waive the $150.00 fee! I was just in that week looking at another $70,000 car and that is how they treat there customers?! I was in shock and very upset that he would be so rude to me! I called the general manager twice and he never returned my calls. I will never buy a car from them or recommend anyone else. i got rid of that car and bought an Accura-which I love and should have gotten rid of that car a long time ago-expensive lesson!