Best bike so far. For the bike itself there are 5/...

Best bike so far. For the bike itself there are 5/5 stars, unfortunately a star deduction for the service. More about that right now.
Design top, delivery very good, super easy and of course the equipment is unbeatable for the price.
Direct sales stop. Service sometimes takes a bit of time for feedback and you can never get by on the phone!
Information on delivery times are rather rough forecasts.
Had last year ordered a bike that after 3 months still did not come even though it should take 6-8 weeks.
After many emails nobody could tell me more.
Abbestellt and been sad.
Next year try again with another model.
Delivery time was again specified with 6-8 weeks, but this time the device came after 2 weeks!
Super happy since then.
But the service seems a bit understaffed for the big demand.
Conclusion: cool bikes at unbeatable prices, service can still be improved!