I have an Explorer card and the Travel credit of $...

I have an Explorer card and the Travel credit of $400.00 is basically paid by my $400.00 annual fee and if you don't use it you loose it. Then when you do book for the Travel credit you must spend over $400.00 in order to use the credit, you can't spend less. I also find it very complicated to navigate through the website, account and Travel options. Other credit card sites are much more simpler .Also the Travel section of Amex has over inflated prices when you compare them with booking the travel yourself. As an Aussie I would say that Amex uses a Dodgy website to confuse customers. Also when I transferred my points over to an Airline company the preview gave me a different amount of points to the final transferred points after i was very careful on the calculation, very dodgy again. I think Amex should stick to honest business practices because us Aussies are not fools like some of your American customers. It's no wonder that most places surcharge you for Amex purchases or do not accept Amex at all.