Their service department is a nightmare. Took my c...

Their service department is a nightmare. Took my camry in for an oil change. They managed to lose my previous maintenance record so wanted to redo that, initially came back with a 1k bill the most urgent bit being 400, warranty still covered the part so it went down to 200, kept my car for three days, dropped it off, and I'm left with an $800 bill. Tried getting in contact with them and was told I had clearly implied I wanted the full work done according to the girl I'd been working with and some other cashier I hadn't interacted with before, passed me off to the service manager, and lucky me that manager has just been far too busy to give me a call or anything. I can handle an honest mistake, but at this point I'm so tired of their "customer service" that I can't imagine buying anything there again much less recommending them to my worst enemy.