How does an motorcycle shop that doesn't respond t...

How does an motorcycle shop that doesn't respond to Email or phone calls get a 4.4 rating....There's bad service and then there is this.

So I took the time to go there and see if I was wrong. Maybe the service is better on a Wednesday in person. The staff we helpful at the service desk. Unfortunately they didn't have what Im looking for.

I found it a GW cycle on sale. So there was happy ending.