I would never recommend this shop for repairs to a...

I would never recommend this shop for repairs to anyone who actually wants their item repaired.
I sent my 3DSXL in in September to be repaired. After several weeks of not hearing back after I had reached out via email, I decided to call. The associates who answer the phones sound annoyed to be there.
The item still is not fixed and as of today when I asked to cancel the order I was told "We'll pass the information off to the repair department" with no order cancelation confirmation, no information on how this will be refunded back to me, just "I'll pass this off and have a good day."
I will make sure when ever someone asks about system repairs I will loudly exclaim never Estarland!