My boss sent me to play in a tournament in Malibu....

My boss sent me to play in a tournament in Malibu. I've never really traveled much, so I've pretty much been blown away by everything... except this hotel.

It looks amazing from the website and the outside, but everything started to go downhill quickly. Upon checking in, the room wasn't paid for, and it took them a couple minutes to figure out that my boss hadn't faxed some info so the transaction wasn't complete. This happened about a week ago, and could have been cleared up if the hotel just called my boss about it, but they didn't do anything, or even know about the problem until I checked in. I had to pay for my room at the hotel instead, screwing up my budget.

The beds are comfortable, but that's about it. The bathroom is tiny, and I was awoken in the morning by my ceiling dripping water and the bathroom in a giant puddle. After calling guest services, they told me they'd send someone up, which they never did until I called again. The WiFi in my room is terrible and I had to call guest services again, who transferred me to 3 different tech support people before I got disconnected (tech support headaches, even on vacation). I just gave up and tethered internet from my phone's 3G connection.

I don't have room to complain because my boss is sending me down here on the company's dime, but one thing's for sure... if I traveled here on my own budget, I'd never pay to stay in this hotel. I'm off to L.A.X. early now because I can't hang out in this room anymore.