Gary Roark

Review of Diamond Cab

Arrived late into Orlando on a recent Saturday eve...

Arrived late into Orlando on a recent Saturday evening and hailed a Diamond cab for a short ride to an off airport hotel. Once we were on the way I realized the driver hadn t triggered the meter and was told the ride would be a flat rate of $20 (should have been no more than five to seven dollars. When I demanded a printed receipt I was handed a business card and told I could write my own. I promptly called Diamond offices and wax told someone in management would contact me the following Monday. Eight days later, of course, no call. Now one of two things. Either no one cares or someone is complicit. Either way they are just as guilty as the crooked driver. Fortunately I took pictures and had the receipt conversation recorded by another on our trip and will be submitting it along with my case to the FMCSA as soon as I arrive home. Bottom line - Watch out for this company anywhere in the Orlando area.