pgommel1

Review of Concord Toyota

Babe is an outstanding service advisor. He doesn't...

Babe is an outstanding service advisor. He doesn't stop at filling out the paperwork but rather makes sure that every step of the customer's experience goes smoothly. He doesn't just take your keys and dumps you off n the waiting room. He checked to make sure the rental car company picked me up quickly, even calling me on my cell phone to let me know they had arrived. He showed me the wear on my front tires and recommended replacing them soon but did not pressure me.
I will always ask for him when I need service from Concord Toyota.