Bob Reynolds

Review of Fanzz

Bought a jersey for my wife with a coworker as the...

Bought a jersey for my wife with a coworker as they have them buy one get one 25% off, i split the sale with my coworker and paid half, was handed a receipt, he paid his half was handed a receipt, i go to my hotel and call my wife and she brings up a good point, it needed to be a size bigger as she will be wearing layers of clothes under it, so i decide to bring the receipt i was given from then back with the unwore jersey to trade for a size larger, stop right there, michale their manager said i had to have both receipts to do the excange!! First off i had a receipt, second its a exchange and there refund policy says receipts is required for refunds, third he didnt want to trade it, after a passonate debate with him he decides to do the trade but refunds my jersey at the sale price with my receipt i had and charge me full price for the size larger. My point is never split a purchase at this location, shop else where where they are customer service friendly unlike this store under the management of mr michale! I suggest that when a split payment is made if that is there policy they should provide two receipts with the barcode, he didn t even want to review the sale i made as it was dated with the receipt i had. do not shop here!!!