Ahmed Hassan

Review of Steigenberger Aqua Magic Resor...

Very clean, mostly great customer service with the...

Very clean, mostly great customer service with the exception of Medhat at flavours he was out of it a little bit. Ahmed Sabry the reception supervisor was awesome he offered us a late checkout we however had to leave early for our trip back. Very clean pool and beach. I witnessed the thorough pool cleaning nightly. The international buffet "flavours" had lots of food although not varied enough. Restaurants in general were prompt to close but were not fully ready at opening times specially "Seasons" were Tamer politely told me it will be 5 more minutes everytime. To get to the beach we had to cross the Tourist Walkway were Esam and Gamal greated us with smiles and drove us to the beach in the golf carts for some reason the hotel was only using one of the 2 golf carts they owned the wait was 10 to 15 mins. Overall great experience and we will definitely come back and Thanks for all the hospitable servers and staff.