Ali Hojjati

Review of Dusit Thani Dubai

This is the worst hotel ever. When you book a room...

This is the worst hotel ever. When you book a room, and ask for a specific room like nonsmoking in higher floor they accept your request but when you arrive they make decision and gave you another one. I just arrive here in this hotel. I asked for room in floor 24 and higher when I booked my room and they gave me in 9 floor or smoking room in higher floor.
Mr. Anurag Gupta the Assistant Front Office Manager argued with me after 16-hour flight to convince me to go to smoking room. This is unbelievable experience. Next time I will book another hotel.