Super dissapointed with the preffered repairer, do...

Super dissapointed with the preffered repairer, done a trash job on matching and painting it and told me mechanical issues that had arisen due to the accident were already there and were nothing to do with the accident, the car was sent back to the repairer and the response was the same the second time. When this was raised with Shanons they seemed unconcerned and I was told that they would get an assesor to contact me, nearly two weeks later I am told that the assesor has tried to call me twice and sent an email, which is a flat out lie.
Thanks to Shannons my pride and joy is sitting in a garage with me to scared to drive it.