The bed was nice and comfortable and the location ...

The bed was nice and comfortable and the location was central. However there was a lot of downfalls. As a hotel resident, you have to pay to park your car which is absolutely ridiculous. Certain things in the room were not working and when it was mentioned to the receptionist on checking out, he did not seem bothered and rudely told us that he could not offer us a reduction on the price we payed for the room. This is not what we were suggesting so it was quite insulting. Staff weren t very welcoming or attentive and huddled in groups in the restaurant chatting and playing with their hair, which is extremely unhygienic especially with the handling of food and drink. We had a drink in the bar and had to witness several people getting thrown out of the hotel which was very disruptive. The barman also refused to make cocktails which were requested and was extremely rude. I ve stayed in 3 star, even 2 star hotels and have had a much more enjoyable experience. This hotel to me is by no means a 4 star hotel.