Cateleya HReview ofHotel Contessa
Took a shower and while drying off this huge clump...
Took a shower and while drying off this huge clump of black hair was on my side gross. I looked at the floor and it was filthy and also had long black hair all over it and dirt and paper trash. The sheets had blood on them. The bed blanket had long black all over it. When I turned on the lamps they were so dusty that the first one dropped lots of dust and dirt into my drink which was on the bedside table. They did not refill the minibar as requested, and did not refill it for the 4 days I was there (not even water or juice). The network was so slow I could not stream a show/movie on amazon or netflix. The room was not cleaned the whole time I was there - I was so disgusted I had cleaned the bathroom floor immediately after incident above, but missed the corners which were never cleaned during my stay. Everything on the menu tasted bad. My daughter wouldn't even eat the french fries after a long day/night at Seaworld when all restaurants had closed and room service was the only food available. The cream for my coffee pitcher which I ordered with breakfast was curdled. There were crickets in the room live and dead. Chocolates were smeared into the carpet. I had a list of bad things even more than above, those were the highlights. When I told the manager she said it was my fault for not calling every incident in. But I have to tell you after a long day and night at seaworld with my 5 year old daughter, i was too exhausted to bring a cleaning crew in at 11:30 at night I kept assuming they would clean it the next day, but they never did.

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