Went in to schedule an appt for a recall on my '09...

Went in to schedule an appt for a recall on my '09 Escape. John got me in the very next day. I showed up at my appt time and was helped right away. From the time it took to do the paperwork and them working on my car, I was in and out in 30 minutes. Very friendly, helpful and polite staff. Will go there again in the future for my Ford needs.