I am now on my third visit with my new Mustang to ...

I am now on my third visit with my new Mustang to Capital Smart. By their own admission the quality of work they have performed is not satisfactory. They have had my car now for a total of over two weeks (this means 6 visits to date)for a simple respray of a scratch, no damage, just a scratch. Why is Shannons also to blame, because this is their preferred repairer being owned by Suncorp as is Shannons. After the second attempt Shannons sent an assessor to check the quality of the work. He passed it as "good as new" , Shannons words not mine. I have taken it back a third time and Capital Smart admit it is still not acceptable. I now have to arrange a time to take it in to capital Smart again! This is my time, petrol money and Toll charges every time I have to do this. This means a total of 9 visits to Capital Smart for a simple spray job!! Maybe I should just go with a cut price Insurer where I can choose the repairer.