After trying to contact them 3 times over a period...

After trying to contact them 3 times over a period of two months, I still need to receive a single email back. Not even an out-of-office or other type of automated response; nothing.

Our elevator has been broken for nearly 2 weeks now. After contacting them twice, zero response...

The paper disposal containers are overflowing; they did adress this in an weekly newsletter, still for the past month nothing happened, it just keeps growing.

We pay a hefty service-cost price every month... a working elevator is the least they could do.