Called Arpi s first thing this morning to let them...

Called Arpi s first thing this morning to let them know my furnace stopped working and ask if they could help.
Kent came to my home right away and diagnosed a particularly gnarly problem and fully explained the possible remedies and potential costs.
I really appreciated his professionalism, responsiveness and clear communications.
And today - Cale and Terry came by to install the new furnace - as well as the electronic air cleaner, new thermostat and carbon monoxide detectors.
They were on time, communicative throughout, and confidence-inspiring.
Their efficiency and thoroughness - including the post-installation debriefing was of a high caliber.
From the compassion - yes, compassion! - of the person who answered the phone @ Aarpi's when I first called to report my trouble - to the emergency service call - to the estimator - through to the installation of the new equipment - I am so impressed of the integrated and consistent excellence of Aarpi's and the people who work there.
Many thanks to everyone for jobs so well done.