R

I would just like to say we had a great time at th...

I would just like to say we had a great time at the Tower Hotel.

All staff where very friendly and willing to help at all times. The rooms where lovely and clean.

Must say a big Thank you to Till at (Customer relations ) who helped solve an issue we had when we arrived at the Tower Hotel with our booking. The company we book with had not sent the confirmation through correctly that we where coming so we had to pay for our rooms again (Shock Shock Horror ) We spoke with Till the next day and he sorted it and gave us a full refund. Later that night we had a knock on the door a large bottle of wine and Chocolates was presented to us from the Hotel. Plus we where giving free breakfast every day during our stay. Till Thank you again for your help and kindness. You made our stay memorable.

Thank you all at the Tower Hotel

Regards
Rayif Mustafa

Comments:

No comments