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Review of Leith Nissan

Terrible communication, Terrible Financing and Ter...

Terrible communication, Terrible Financing and Terrible Management, overall this dealer is Terrible. I purchased a 2015 Jeep with under 27,000 miles from them in July of 2018, however I have had to take it in for repairs 5 times since. Mostly Electrical and Engine issues, this last time they had to replace the entire engine. No one at Nissan could give me straight forward answers, would not give me a fair trade offer, and broke several promises that were made time and time again. On top of that, at the time of purchase i added an extended Warranty but was told by Alex who handled financing for me that i could cancel within 60 days and still receive 100% of the funds if no claims were filed against it. The contract also confirmed that. There weren't any claims because the Jeep is still under 36,000 mile manufacturer warranty,.. I called him in August, less then 60 days of the purchase to cancel, he went on to tell me he will cancel it. I followed up in September about the refund I was supposed to get, he said it usually takes 6-8 weeks to process.. I then contacted him again at the end of October, Nine weeks later, he then told me I should have it any day now. I called the warranty company, CNA, they said he hadn't even submitted the request to cancel it.. I then called him back and he said he would "look into it and get back to me". He never did. I contacted him several times after to ensure i would still get the money that was owed to me and he assured i would.. Here it is November 20th, after contacting both him and the General Sales Manager Tony, at least 5 more times, i have just gotten the refund and it was $500 less than the purchase amount. THEY ARE ALL LIARS. If you buy from here, don't expect any bit of customer service after the point of sale and don't expect to actually get what they tell you. Leith Jeep and Chrysler/Fiat are terrible too. Wouldn't recommend ANYONE to do business with these guys.