We stayed at it's Rainbow tower for 4 neight s. Mo...

We stayed at it's Rainbow tower for 4 neight s. Most of our stay is enjoyable, but few things are very annoying: the elevator in the tower is definitely out of date, running very slow and require long time waiting particularly when go up; there is no touch less bottle fill station and very few water fountain at the resort; many of DVD box at the tower we stayed does not functional. Not like many other hotels have business center where customers could print out documents, this place requires customer email the printing documents or web page to hotel print center email address, get response code, then go to mail and key desk to type in the code, then get doc print out. We follow the procedure, and never receive the code sent to us. The lady work there is pretty rude, not helpful at all. Hope they improve those things.