Vee Lopez

Review of Tiffany & Co.

Attempting to speak with someone over the phone is...

Attempting to speak with someone over the phone is a nightmare. I have been told to call back numerous times to confirm the pick up time of a bracelet that is being adjusted. Currently on hold for 30 minutes with no end in sight.

UPDATE: After calling numerous times and calling different departments, a very helpful staff member (Abbie) assisted me right away, providing me with direct contact info (in the event we got disconnected) and answering all my questions in a very clear, professional and empathetic manner. That's how customer service is done. Thank you Abbie!