Called this company because I met the owner on a j...

Called this company because I met the owner on a job site of mine. Joel was super nice.
I recently purchased a house and the ac was installed wrong. I had them come out to give me an estimate on fixing this issue. I didn't use them because of there price to fix said issue. Two months later I'm charged an 89.00 Service fee. No one at the office ever said anything about being charged to give an estimate. If you like being charged for estimates this is the company to call.

Wouldn't recommend to anyone.

Update. To your reply. Be upfront with charging customer for estimates on any service