Mark L. Review of K-Mart
Where do I start??? I went there today, to make a ...
Where do I start??? I went there today, to make a purchase and use my reward points. I went to Checkout and the Cashier was a Sweetheart.!! She tried to enter my reward information. For some unknown reason, it would not deduct my reward points from the purchase, even though the rewards show up on my account, according to the Cashier. She seeked assistance, from the (so-called) Store Manager.....The Manager informed me, that I should purchase an additional item and MAYBE the rewards would work, because they ve had recent problems with the rewards system. I refused to do that. According to the rewards program, I had more than met the minimum requirements, for the rewards to kick-in. The Manager stated, that I need to call the number on the back of my rewards card, to get this resolved. I requested the Manager to do a over-ride and deduct my rewards from the purchase price. In the past, the Manager would do that. This POS Manager said I can t do that ..!!! The reality is, she DID NOT WANT to do it, for ME.!!! I m a Caucasian Male and she s NOT.!! Obviously, I wasn t HER type of person, if you understand what I m saying... I called her a WEAK Manager and left. I drove to Big Lots, on 11 Mile & Dequindre and made some purchases. Kmarts loss, Big Lots, gain. When I called the Rewards Card, they apologized for the inconsiderate Manager at Krapmart.!! The store selection, is horrible. It s a ghost town and a real p@@ph@le.!!!. If they last out the year, I ll be surprised.!! Stay away from there and let the natural selection, take place.
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