J

Jon Saurman

4 years ago

The second star is for convenience to O'Hare's sak...

The second star is for convenience to O'Hare's sake... But let's be clear: this property, like too many Hilton properties, is in huge need of renovation and has fallen into blatant disrepair.

Reviewing the twelve years using this property, I can generally say the staff seems to be almost always consistently friendly and welcoming, housekeeping is consistent, and their restaurant expectations seem to be met, but at some point even an airport property needs TLC attention from their corporate counterparts.

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