The room is too far from the casino and the WiFi w...

The room is too far from the casino and the WiFi was weak for WiFi room. Would prefer better room like world club room. & superior deluxe. Last trip I was given superior deluxe room but your housekeeping refuse to provide toothbrush unless I pay for it. You guys thrift even on toothbrush and yet collect extra fees rm5 for early check-in, choice of level, mountain view. Needless to say your resort collect extra of rm$60,000 every days by imposing these extra.
Many friends did mentioned Genting is much costlier than before and so difficult to get better room. We are given lousy room nowadays.