Mercedes Cortes

Review of New York Eye and Ear Infirmary

Not having a good experience.

Not having a good experience.
My mom is having strong pains in her left eye that she can't bare...we got called in to see a triage nurse she checks her eye then put us in another room have us wait for gods knows when, I ask the triage lady how much longer we have to wait to see the doctor because we have been already waiting a long time her response was will see the doctor in a few and kept walking away. A doctor that seen check my mom eyes heard when I ask the question a few minutes to 3pm and she answers 15 to 20 minutes its already 3:16pm and no doctor is here yet and to top it off theirs not a lot of people here then I would understand why it's taking them so long to see my mom... All I'm seeing them is walking back and forth talking laughing when mom have strong pains to where she can't bare the pain This place needs better working people that cares about their patients...