Beverley Fletcher

Review of Millbrook mental health unit

As the gf of a patient who had never been before a...

As the gf of a patient who had never been before and then my bf refusing to see me... I was then confronted by a nurse in a turquoise top, who made me feel extremely unwelcome. She offered no reassurance and when I enquired of he was making progress, she snapped back at me 'he is actually'. That was as far as her communication started and ended. I then asked her pass on something to which I was met with an eye roll. After an hours drive, a bit of personal and professional interaction would have been nice. Unfortunately I didn't get her name. I hope they are not all like her.