I concluded the sale of a used Elantra from 2013 w...

I concluded the sale of a used Elantra from 2013 with Sarmad 'Sam' Sahhar, a rather sympathetic character. The sale went very well. It is sold with a set of summer tires mounted on mags. During the sale, the aluminum rims were not available, so I agreed to wait an additional week for them to receive them from the former owner of the vehicle. Cleaning fees were added to the price of the car, but no cleaning was done. The seats are stained, traces on the abitacle can also be seen. While at the sale I was promised that all this would no longer be visible once the purchase was made, I was satisfied. I went back to get the mags as agreed, but the bad mags were sold to me: 4 holes instead of 5. Impossible to assemble. After two more weeks of waiting, I went back to look for other mags but these did not come up with the tires. When I ask that the tires be fitted to me on the new mags - that they owe me - I am told that it is impossible and that we have to see with the director. The director of course is not available at this time. I then ask for his number, but the seller explains to me that he has no right to give it to me. Incomprehensive! The hostess gave me her number so that I could contact him so that they could provide me with what I owe - what I paid! We are arriving in July soon and I am still riding with winter tires. At none of these meetings, I was asked if the car was running well or if I was satisfied with it. I have always bought my cars at dealerships to avoid any unpleasant surprises, and this is the first time that I have spent so much energy and time buying a car. I remained conscientious, understanding and respectful during all the exchanges. I clearly don't have the "difficult customer" label. In my opinion, a mistake could happen to everyone, even to professionals. But they must be available !!! Customer satisfaction and safety is clearly not their priority. The after-sales service is deplorable !!! I bought tires mounted on mag, I end up with tires that I have to mount myself (time and additional expenses). LAMENTABLE SERVICE !!! All that for this !! Avoid this dealer to avoid hidden costs and bad surprises.