Coffee maker didn't work. No fan in bathroom. Lamp...

Coffee maker didn't work. No fan in bathroom. Lamp next to bed burnt out. Doors close extremely loud in hallways waking you up throughout the night. Only 1 elevator was running the first Morning we were there...with a large conference group in attendance..took 5+ min to arrive on the 10th floor and then was completely full. Security guard blocked us in while trying to pull into garage, had to back out, let him out and then go back in...no apologies made by him. Staff let us walk thru glass that another guest had broken and they were just all standing around talking and didn't warn us til we were walking thru it. No fridge or microwave which is sad for a 4 star hotel to be lacking. Coffee stand in the lobby that serves Starbucks drinks served iced coffee as hot coffee poured over ice so essentially you just get a cup of watered down coffee...if they advertise Starbucks coffee and menu items, it should be the same standards. Overall, for the price, I would not return here. With such a huge selection of hotels in the area, we could have done much better. JW should have more attention to detail to keep them at the same standards of other JW's in the country.