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Students beware! This review is about the Emergenc...

Students beware! This review is about the Emergency Room and associated front desk. I was looking for the student health center because I wasn't feeling well. The area had a lot of construction and was difficult to navigate, and I entered the hospital by accident (wasn't sure if it was in there or not). When I asked if this was the student health center and showed them my Georgetown student ID, they charged ahead with paperwork and admitted me in the emergency room. It wasn't clear to me at all that I had made any mistake. I waited an hour to have someone spend all of 1 minute with me telling me to sleep it off. Now I have a $150 emergency room visit charge because no one had the basic human decency to tell me to walk across the street to the building with the student clinic where I would have incurred no charge. I called customer service and they placed 100% of the blame on me for entering the hospital and refused to evaluate the situation. Their attitude was terrible -- all about getting the money and not about customer satisfaction at all. I told my classmates about it and found I'm not the first to have been taken for a ride by the hospital. Completely unethical...

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