Christopher Katthage

Review of Hotel Derek Destination Hotels...

Please read all the way... there was no creamer or...

Please read all the way... there was no creamer or sugar in the room, called front desk, said it's on the way, 2 hours 15 minutes later I called front desk again. told me they would comp the room and have breakfast vouchers waiting at front desk in morning. In the morning, there was no record of any refund or comp and the front desk lady was literally doing everything possible not to make it right, and still had no creamer or sugar. this place might show a dropped rate, but what they don't tell you is that it is $27 to selfpark in public lot or $34 to valet, and there is a $15 amenities charge when you check in and $100 credit card hold for accidentals. ABSOLUTELY NOT WORTH IT. SERVICE AND COMPETENCE IS APPALLING