Horrible customer service. I ordered the proper si...

Horrible customer service. I ordered the proper size in Tsukihoshi shoes for my son. He was currently wearing a size 4, I ordered a size 4.5 for him. When they arrived my son could not even put his foot in them. I placed them next to the old shoes the new 4.5 shoes were smaller than the size 4 shoes, same brand. Seller accused me of ordering the wrong size. They charged me 20% restocking fee (my son has been wearing, only this brand for 10 years!) I ordered a size 5 from Amazon- they were still too small. I found 2 other reviews from other customers stating they run small compared to other Tsukihoshi styles. After much patronizing banter from their customer service representative, they offered a 10% waving of the restocking fee, they would wave the 20% fee if I purchased another pair of shoes. Pshh, your customer service instills so much confidence in me that I'd order from you again. He[[ no! I recommend that you shop elsewhere, there are plenty of better options online.