Clicked the price mach button for and Item i found...

Clicked the price mach button for and Item i found $20 less elsewhere. I was told they would mach the price but have to charge me the shipping cost the competitor quoted me from from California. I'm in NY and they ship from CT. I asked how much shipping actually cost and was told $9.99. Meanwhile it specifically says they ship any item over $49 for free. That's not a price mach, Just poor customer service. I took my business elsewhere out of principle.