Coupon Carol

Review of Veritas Investments Inc.

Earlier this year I had some maintenance issues in...

Earlier this year I had some maintenance issues in my apartment. Lisa F. was quick to respond, asked appropriate questions to triage the situation, and immediately provided clear instruction to my property manager to start executing remediation steps. I raised a few safety and habitable condition concerns which were acknowledged and addressed. One s home is a very personal topic. Not only was she professional in her communications with me throughout the remediation process, she was also warm and sincere. A few months later, one of the issues reoccurred but in a different part of my home. Again, Lisa was consistent with her level of service. She treated the reoccurrence with a stronger sense of urgency. Lisa F. is decisive, exercises good judgement, and has the strong communication skills to kick-start action.