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Hugo Veiga

3 years ago

Overall, I am satisfied with IMV. Took me some tim...

Overall, I am satisfied with IMV. Took me some time to write a review, I rent IMV a flat in 15th district since 3 years - this way I will try to be more fair as possible.

The cons:
1. I was very unimpressed when I moved and I realized that the basement was unusable, despite being stated in the advertisement that I was getting one. Mr. Thomas said it was a mistake, but being in the 3rd floor and carrying a Bicycle upstairs everyday was not my expectations.


The Neutral:


The Pros
1.Rent is fair
2. the house was refurbished when I moved, and so far the equipment is working properly. I get always an answer for my complaints, sometime it takes some time to get an answer, but it comes and all my issues were solved. Very positive.
3. All documents and bills are well explained, a client area exists online, and the energy provider recommended at the contract signature was a very good option, with competitive prices until now.

Hope this review will help everyone in the same situation as me, and give some honest insights to IMV from one of their clients. Overall I am very satisfied and recommend. (but please, consider a couple hundred euros for a better bicycle parking, covered for the winter).

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