Katie Oakden

Review of Branbury Apartments

If I could give this place zero stars, I would in ...

If I could give this place zero stars, I would in a heartbeat. I was at Branbury for two months, and that was two months two long.

When I first moved in, the blinds in my room were broken and wouldn't open, the fan in my bathroom wouldn't turn on, and the dishwasher hadn't been cleaned in who knows how long, so when you ran it, the entire apartment smelled like rotten eggs. I submitted work orders on the bathroom fan and my blinds the day I moved in (I was able to clean out the dishwasher with vinegar, it fixed the problem), and it took maintenance a month and a half to get into my apartment and fix the problems.

I was in an "extra-large" private room, and I paid $418/month for it. That's not bad, but for the same lease length my roommates were paying less than me, and the only difference between my room and my roommates room was that I had a full size bed and they had a twin. The deposit I paid was $285, and $100 of it was non-refundable. Cool, that's fine, until I only get $110 of my $185 refundable deposit back.

I moved in with a friend from high school, and after a while we started having problems. So I decided to talk to the people in the office, and I had the unfortunate experience of talking with Josh. I told him what was going on and asked if I could just move into another apartment in the complex, and he told me "did you talk to her?" After I said yes and it only made things worse, all he told me was "well, there's nothing more I can or want to do about your situation, so good luck." That was the straw that broke the camel's back. I could not believe how rude and awful management was to their residents. I

THERE ARE BETTER AND CHEAPER PLACES TO RENT IN PROVO, DO NOT FALL INTO THIS HELLHOLE. THEY WILL TAKE YOUR MONEY AND HANG YOU OUT TO DRY. The only reason I gave it one star because Bridget cared about my situation and empathized with me on it.