M

M P

4 years ago

STAY AWAY FROM THIS AGENCY!

STAY AWAY FROM THIS AGENCY!

Everything at FRIS works poorly. We rented a flat in the center of Amsterdam, with a ridiculously high rent. Since the beginning, the flat had several problems, the most serious was the heating system that never worked - can you imagine the winter in Amsterdam without heating?! Crazy! We spent months calling the agency, every time they passed the call to different people, so it is difficult for you to understand who is responsible for your flat. After endless calls, the maintenance technicians finally came to the flat, but they were unable to solve the problem - and FRIS didn't care and continued to collect the full rent as if it was nothing. Finally, due to the Covid-19 situation, we had to terminate the contract. Despite the extraordinary situation, and even thogh we left the flat in perfect conditions and found new tenants to replace us, FRIS still charged us a fee of 660 euros to end the contract! Surreal. A complete scam...

Terrible experience, I really got tired of dealing with them. So follow my advice: stay away!

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