My experiences have been awful. For over 25 years...

My experiences have been awful. For over 25 years I've attempted to purchase bikes, parts, & gear here, but each time I've been so disappointed with the customer service that I've never completed a sale.

EDITED TO INCLUDE REPLY TO OWNER S RESPONSE:
The apparent customer-blaming attitude in your response gives me some insight into why my experiences at Blackfoot have been so disappointing.
I assure you I m an actual customer, & also very easy to please. 3 simple things would ve allowed me to provide a much more positive review: 1) acknowledge me when I shop your showroom, 2) return my calls to your parts & service departments, and 3) don t lose my registration when I try signing-up for GS training. Easy!