Massively disappointed in the pressure selling tac...

Massively disappointed in the pressure selling tactics and poor quality of information in respect of the "holiday ownerships" (timeshare); the pitch felt scripted and our queries/concerns were practically ignored along the way with little to no regard for our needs. When they realised they definitely weren't going to make a sale the representative became discourteous and the sales manager appeared completely comfortable with their response. Avoid!

Update: Having emailed Russell I received an apology as well as some HHonors points by way of a gesture of goodwill/apology so have re-rated to 2 stars instead of 1. He has assured me that feedback/training will be provided to the team concerned to prevent such an experience happening to other guests in the future.