Ordered the shoes I wanted one day with assurance ...

Ordered the shoes I wanted one day with assurance the shoes would be there two days later. Arrive at store and there was a problem with delivery. I had a run two days later and really needed the shoes and also was upset that I had now made two trips. Brian, who fitted me, took charge and actually brought the shoes essentially to my home the next day. That's true customer service. Thank you Brian and thank you New Balance for having folks like Brian to serve us. I will definitely be back to shop at the Dallas NB store.