Gheorghe Alexe

Review of Telekom Romania

Thief on the face! I got my invoice for roaming da...

Thief on the face! I got my invoice for roaming data traffic of over 200 Euros, as I requested roaming without Internet access and the phone was decoupled from "mobile data" for the whole period of my stay abroad! I tried 1234 (customer service) to disable roaming, many times, following step by step robot indications. Finally I received the message that "my request could not be processed ..." (?! !! !!). I tried to talk to someone in 1234, to hear a human voice, to communicate verbally the problem ... I followed the steps indicated. The result: no one answered the call.
Conclusion: If you have the phone open abroad, Telekom steals easily.