It's story time folks, take a seat and relax!

It's story time folks, take a seat and relax!

Have lived here since June of '16, was a smooth move in process, but was never given our "move in special" that we were told we would get, were told we'd receive it credited to our account, but that never happened due to almost every person in the office leaving, except for 2, one of which is now the incompetent manager.
When we moved in, we filled out a sheet of things that we noticed wrong in the apartment and were told it would be fixed relatively soon. A year and a half later, none of the issues we listed were fixed.
Maintenance is an absolute joke. We've had the unfortunate pleasure of dealing with them a few times, fan in refrigerator broke multiple times, instead of just cutting their losses and getting us a new fridge, they just kept replacing with used fans. No "cold" water on washing machines, just burning hot and hot, was told "your tubes must have been switched" but never came back with tools to fix it. Base boards being chewed up from previous tenants, baseboards not painted, shelves in closets broken and not even the holes patched over. The 2 things I was willing to bring with me when I moved were a fridge and washer/dryer but was told that against policy from the apartment complex. We currently have in 4 work orders, and have had 5% progress made into fixing them, we have had no AC for going on 2 days, toilet has been running for weeks, and the kitchen floods when you run water in the sink, but we always see maintenance guys riding around on their carts or hanging out talking.
They give you "rules to follow" when you move in, but they enforce none of them. Many people let their animals go number 2 outside and don't pick it up...not enforced, can't blame the tenants tho, most of the time the waste stations are never emptied and over-flowing onto the ground. Parking is a joke, there is no limit apparently to how many vehicles are allowed by people here, there's 3 or 4 cars just from 1 apartment, kids from charlotte catholic parking in the spots, and peoples "friends" leaving their cars here for weeks, and you can't get a garage unit because maintenance is using a majority of them to store junk in, or their golf carts. People leave garbage outside their doorways for days on end, or just build it up on their balcony. And the dumpster has been "broken" for almost a month now, it's really just people throwing trash into where the dumpster is supposed to go.
If you have pets, and are worried about their policies, don't fret, they don't enforce that either. There apparently is no size limit, breed restriction, or limit to how many you can have. Since being here I've seen every type of dog you can imagine. Currently living next to someone with 3 dogs and a farm, one of which is a pitbull that constantly get loose and has attacked my dog on several occasions. And what about the Leash Law you ask? That doesn't apply here either, people just let their dogs run free in the yard, have got into many verbal confrontations about peoples dogs trying to attack my already terrified dog.

We pay almost 1200$ a month and are treated terribly, may as well live in North Korea. By far the worst living experience I've had in my life, and I've slept in my car for a month. Apparently the complex doesn't have any sort of corporate contact or anything, they refuse to cough it up and it's not obtainable from inside sources either. And when, not if, you go into the office, you better be good at arguing with a wall, because that's all it is. The manager avoids dealing with people while her incompetent staff just urks you more, have literally been told she "had an emergency and had to leave" while we could see her sitting in her office through the giant window.

If over-paying for a notch above Section 8 living, while being ignored by the staff is your cup of tea, continue to fill that application out! Looking forward to getting the "come into the office and talk to us" email, which has solved ZERO of the issues myself, or anyone else living here, has had.