Gregory James

Review of CLV GROUP

The buildings now known as 'Stoney Creek Towers' w...

The buildings now known as 'Stoney Creek Towers' were never very good to begin with: the former landlord DiCenzo let the places rot. We were hoping things would improve after the takeover; so far they haven't!

- All funds are going towards the renovation of new units and beautification (an LED fireplace in the lobby? Really?!). Meanwhile, us older tenants have issues with falling apart units that go virtually unanswered. I personally have a bathroom ceiling that's been caving in due to water damage. A technician came to inspect, said "that's going to be expensive", and that was it. Still no response from CLV after almost two months.

- PESTS. If you want bed bugs or cockroaches, then this is your place! My unit has been sprayed 4 times (over 3 months) and myself and my kids are still getting bitten. The pest control company being used doesn't seem to be doing a good job, yet the numerous complaints the office receives isn't changing anything. (One technician showed up to spray our unit while wearing sunglasses: is this why he detected "no activity"?) And don't think moving into a new until will save you: we already know of one new customer who's gotten them. Renovation of old units sends bugs scattering everywhere; NO ONE is safe.

- Controlling: telling tenants they're not allowed to hang holiday decorations on their doors due to being a "fire hazard". This claim isn't based at all in fact (as per discussion with a member of the fire department). Is this perhaps an attempt to keep the hallways neutral and without "gaudy" decorations?

- Charge-happy: Us grandfathered tenants are here for a reason: the rent was cheap and utilities were included. Now that the buildings are being gentrified, CLV is coming up with ways to milk more money out of tenants that are supposed to be here utility-free. A $250 A/C charge was attempted over the summer of 2016 (I'm not sure how many actually paid it), and now there is a rumour of a Winter charge per space heater (allegedly new tenants are not allowed to have them). Considering our units are old and horribly insulated (there is a half inch gap in the sliding door that let's a large draft in, our bedroom windows will ice up in the winter) these charges are a ludicrous cash-grab.

In closing: these buildings were in rough shape when CLV bought them, but are quickly becoming a gentrification nightmare. I would give them zero stars if I could.