Hit or miss depending on who you get when you brin...

Hit or miss depending on who you get when you bring your car in. My last week experience wasn't so good. I had waited a long time for the passenger airbag replaced for recall, so I've been driving my passengers in the back seats looking like a chauffeur. That's not even the main problem. When I brought it in to have it installed this time... My Car was not washed upon returning to me which was awkward because other people having their car returned were all washed. They had all day because I waited 3 hours for the shuttle to get to my house which is 5 minutes away after they already called me to pick up my car. my glove compartment items were thrown on the ground. I had a pouch with cash in there that was found on the ground emptied. This is horrible. If I were to go service my car; my choice is probably not gonna be Honda again if I can figure where else to go since I don't want to have a "miss" situation again. The two stars is for the first time to have my driver side airbag recall fixed... car was washed after the work, and the people were very nice that day. They had also changed my engine and did a point inspection free of charge. I expected the same service and attitude, but was left disappointed.