The servicemen were punctual and did the service w...

The servicemen were punctual and did the service we paid them for with minimal mess, relatively quick for the size of the house. The loss of stars comes from the lack of responsibility during a pandemic. You are sending employees into people's home to clean their AIR systems, and they are not wearing gloves... they were not wearing masks... one of them was sneezing and snorting almost the entire time. Nothing against him, but he did not look well. The supervisor came by to check out the job and take photos (which he did not ask ME if he could take, even though he's in my home), he too wore no gloves, no mask, sneezing in the house. I spent hours cleaning and sanitizing my home last night after this visit, and that's due to your lack of policy. I get the impression that maybe you are not taking the Covid-19 situation serious, as there were multiple cracks made about current political situations, including the supervisor taking a photo of CNN on my television with his phone, presumably to make a joke online as I heard him mention Facebook. He scoffed several times at CNN during his visit, which lead me to believe maybe this lack of PPE is a political stance. In any case, people should know who they are inviting to their home... and that's someone who does not care about your safety and well-being.