J

Jason Sheets

3 years ago

This is another place where i have visited in one ...

This is another place where i have visited in one of my poorer moods. Im sure the staff and manager know me by name and cringe every time i make an appointment. Despite my poor attitude, the staff, mostly ulysses have had to deal with me. He is one of the most professional people i have seen in the car business. On another time due to my own lack of understanding of an issue i escalated my concern to the store manager Gillian i think is her name. She was wonderful at explaining to me what was happening and did everything she could to help me understand the situation. This could be a 4 star review as one time i received an oil change and oil dripped from their hose to my seat and the stain is still there. However i probably deserved it due to my attitude and am now over it. It's not that big of a stain. Again im sorry, please don't cringe when i make appointments. Im trying to be a better person lol.

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