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4 years ago

Harley-Davidson of Hollywood

Harley-Davidson of Hollywood
Dear Sir or Madam,
my concern relates to the inhuman behavior of the owner/ manager white hair looking man insulting his employees heinously in front of the customers. I don t know whether Harley-Davidson cares about what happens in their representative stores but you definitely should, even if only reading the yelp reviews about this guy and his macho behavior.
Wednesday, March 2, 2016 between 6-7pm.
My husband entered this store in order to buy new gloves and was welcomed by a young and very friendly employee. The guy showed him different pairs of gloves, when all of a sudden, a white hair looking monster entered the store from behind and started yelling at this guy, entitling him as a bummer, while this person really did a very good and competent job. On the top of that 5 other potential customers entered and this horrible person called for his employee to serve these people. The employee looked very embarrassed as he still was busy with my husband. The owner/manager continued yelling at this poor guy telling him that he himself would take care of my husband. Unsurprisingly my husband chucked the gloves on the counter accusing the guy of mistreating his employee and left before this poor jerk could answer whatever.
While reading the yelp reviews I have to ascertain that this incident wasn t a particular case.
My concern is supposed to be an incitation for Harley-Davidson, as with such representatives the company will compromise its reputation for sure.
Sincerely,
Marie Elter

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