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My husband had an appointment at 7 am he waited on...

My husband had an appointment at 7 am he waited one hour and 30 min and he went up to the desk to ask if the car was ready, since they said it would take 1 hour when my husband asked the person at the counter They responded oh yes your car it s ready let me get your paperwork . My husband said no one called him to inform him the car was ready who knows when or what time car was ready if he hadn t asked he would probably waited longer .I really wish they would improve service when we visit the service Dept and also on the phone .! It s a bit un organized ...! Sad to say it has not been a great experience

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